Value Delivery Network :: essays research papers

economic rank Delivery Network     A honour pitching network everyows many companies to create node think of that cannot be created by use of the companys own value chain. A Value deliverance network, is made up of the company, suppliers, distrisolelyors, and ultimately the customers who partner with each other to improve the performance of the entire system (Armstrong et al. 52). This type of system interests me because I have always been curious as to what path a fruit or do must take in order to be considered a value to a customer. Generating my interest during one of the case studies during class, Accenture is a company that has improve the value delivery network for many companies. Accenture has improved not only the value delivery system for the airline industry, but its own orbicular delivery system with its partner BT.     Accenture found the motivating to introduce e-commerce to the airline industrys line of services to its customers. E-commerce, as Accenture puts it reduces costs, maximizes information almost customers, allows targeting certain distribution channels, differentiates products, establishes long term relationships, and creates lifetime loyalty all of which creates value in the delivery network (Stewart). E-commerce allows the airline industry to consort to its customers directly and with third party electronic channels that provide value to customers in ways unknown in the traditional distribution cps (Stewart). As a consulting firm, Accenture not only improved the value delivery network for the airline industry, but for its partner BT.      Signing a 10-year, $575M outsourcing distill w/ BT, Accenture has essentially expanded its geographic reach of services provided to BT inwardly the global market. Services provided under the new contract include customer contact/call center, recruitment, pension administration, payroll and benefits administration, performa nce management administration, health and safety, and HR advisory and information services. By outsourcing most of its services to Accenture, BT improves its value delivery network by providing lower costs and higher prime(prenominal) services to its customers. As stated by BTs Alex Wilson, "Accenture HR Services has a proven track record of consistently high quality service and a true partnership approach. These were key factors in its selection, along with its unusual ability to deliver HR services on a global basis. This agreement will allow our staff to concentrate even to a greater extent on the strategic role of HR management to our growing global business." Just as Honda has outsourced all of its automobile mirror operations to Donnelly muckle benefiting both companies in terms of increased performance and passing the value on to its customers (Armstrong et al.