Leadership at Amazon.com Essay

amazon.com is an internet giant in footing of e-commerce. It was incorporated by Jeff Bezos in 1994 under the name Cadabra. In 1995 he changed the name to Amazon beca employ he decided the former sounded too exchangeable to cadaver and because he wanted a name beginning with A so it would potentially be at the top of any calculate results returned in alphabetical order. Amazon.com has headquarters in Seattle, Washington but has retail websites across the globe. It is the worlds largest internet play along. Jeff Bezos has a solid theme that is appreciated by colleagues, employees, and clients alike. Forbes magazine t turn outs his status as our greatest lifetime CEO while his employees perhaps know him best for leaving an give up seat open at conference happening tables. The empty chairwoman is symbolic of the customer at Amazon.com and Bezos often refers to it as the most valuable person in the room (Hartung 2013).While legion(predicate) leaders in retail recognize the imp ortance of customer satisfaction, by making the customer an active presence at meetings Jeff Bezos sends a powerful message to his constituents. approximately of the characteristics of Jeff Bezos leaders style are that he invariably challenges hazardous thinking, he makes customer service a main priority, and he continuously renovates his approach. Bezos does non accept that there is one verity about the way things should be done, even if that way has proven to be successful previously. An example of how Bezos challenges idle thinking also illustrates his stark belief that failure is an opportunity to reach Years ago, when the bulk of product was written and spoken language the company hired editors to write book and music reviews then decided to use customers critiques instead (Anders, 2012).That relatively comminuted decision speaks volumes of Jeffs commitment to truth and to customer satisfaction. A hallmark of Jeff Bezos leaders style is his advanced(a) reinventing of a ny process, idea, or task regardless of how big or small it is. Bezo has a critical eye for improvement, and the intestinal fortitude to make changes where and whe neer he sees fit. An example of this is Bezos solution to cargo ships fees. Instead of the expected transportation and handling fee added to each item at checkout, he invented a unique solution. He implemented Amazon primitive, a service that charges an yearly fee for unlimited 2 day shipping on desirable items, of which there are thousands. This has squarely reduced the hassle of checkout for some(prenominal) reasons. Subscribing to Amazon Prime eliminates calculating extra fees based on distance and the timeframe for delivery of items. It also promotes a positive customer drive by not seeing totals continue to increase as tax and shipping fees are tacked on during the last few clicks of checkout. Lastly, it speeds the checkout process by offering one click ordering using previously rescue information such a s address and payment info.A transparent solution to the some clock painful fees associated with product delivery has made a huge impact on the customers Amazon.com shopping experience My own single leadership styles and characteristics are similar to Jeffs in regards to reinventing. Though I ware never used that word to describe my approach it is in line with how I tackle and solve problems. I am never satisfied with one way to do things, and I abjure routine. At the forefront of my leadership style I am always considering my resources whether it be an innovative new process or lesson, considering the ideas my partner or group presents, and utilizing help in any fashion to carry out impressive leadership. To be an effective leader, all of the leadership styles commonly associated with powerful leadership abilities would apply and they include Directing, Coaching, Supporting, and Delegating. The challenge for the leader is the flexibility to recognize the dynamics of the situat ion and be versatile in the application of the different styles. dole out a Mass Casualty Incident, or MCI such as the upstart tragedy in Boston, the marathon bombing. MCI leadership would first be creditworthy for establishing command and Delegating others to oversee patient triaging, which is the sorting of victims by awkwardness of injury or illness.As Emergency vehicles and personnel respond to the scene, MCI leadership would Direct resources to the appropriate locations. Because there may be so many different levels of personnel at the scene of an MCI, leadership may have to Coach lesser trained personnel to effectively carry out necessary tasks involved in scene management. Finally, an effective leader in this scenario would recognize where Supportive care, resources, and needs of the team should be addressed. Some of the leadership characteristics I share in common with Jeff Bezos are passion, fearlessness, and confidence. Environmental or Societal factors that might i nfluence my approach to leadership at this fundamental law would be politics and inexperience. Even as I feel as though my leadership characteristics are similar to the CEO of Amazons, it would be a challenge to understand how they apply in a agate line model. In contrast, I have achieved efficiency and success with similar styles in a healthcare setting which can somewhat be comparable with(predicate) to business in the interest of organization, responsibility, and professionalism.Even if I were in a different organization I do not feel as though my style or characteristics would alter. I may adjust them to meet the demands of the current situation, organization or environment but I would always be functioning on a core set of set that would adapt to my needs, versus my needs adapting to my values. Economic conditions would influence my approach to leadership touching budget and finances. Like Jeff Bezos, I support spending a significant amount of resources dedicated to custome r service and evaluations of what the customer wants. In times of a strong economy I would want to expand the Amazon product and consider a restaurant line to the online retail filament as a means of satisfying 2 venues a retail storefront, and a new experience for fine dining. Diners would be able to experience the Amazon style of purchasing by specifically choosing what ingredients, cooking methods, and dinging interior decoration they want by placing orders through the website at tableside mounted computers. Amazon Prime members would receive a discount or some type of extra privilege, and orders would be delivered in a timely manner to the customer.ReferencesAmazon.com. (2014, February 9). Retrieved September 2, 2014, from http//en.wikipedia.org/wiki/Amazon.com Anders, G. (2012, April 23). Jeff Bezoss Top 10 Leadership Lessons. Retrieved September 5, 2014, from http//www.forbes.com/sites/georgeanders/2012/04/04/bezos-tips/ Hartung, A. (2013, January 8). Why Jeff Bezos is Our G reatest reenforcement CEO. Retrieved September 5, 2014. McGinn, D. (2013, October 18). How Jeff Bezos Makes Decisions. Retrieved September 5, 2014, from http//blogs.hbr.org/2013/10/how-jeff-bezos-makes-decisions/